Cancellations and Deposits
As of 1st January 2023 due to an increase in last minute cancellations and ongoing no-shows, we will be enforcing our booking deposit and cancellation policy.
For ALL Cosmetic Injectable appointments with our Registered Nurses and trained Cosmetic Injectors, a $50 deposit will be requested upon booking. This deposit is redeemable off your treatment and enforceable with online, over the phone and in person bookings.
- Missed appointments/ No shows are to be charged the full $50 booking deposit
- Rescheduling with AT LEAST 24 hours notice allows the $50 booking deposit to be transferred to your next appointment
- Cancellations within 24 hours will forfeit your $50 booking deposit
- Social media is not appropriate for cancellations or rescheduling, please contact our studio on 49675634 to reschedule, or your booking deposited will be forfeited
- We send text message reminders 24 hours prior and request you confirm your appointment.