Booking Deposit Policy

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At Skin Shore, we value your time, your trust, and your decision to choose us for your treatments.
Every appointment is carefully prepared in advance — from ensuring your room is ready, to setting aside the appropriate products and allocating dedicated time with your practitioner.
Your booking is more than just a time slot — it’s a commitment we make to give you our full attention and expertise.

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To secure your appointment for our services, a deposit is required at the time of booking.  This not only confirms your place in our calendar, but also allows us to prepare for your visit in a way that ensures the best results for you.
The deposit amount will be deducted from your total on the day of your treatment.

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If your plans change

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We completely understand that life doesn’t always run to schedule. However, as a busy clinic with limited daily appointments, last-minute changes can make it difficult for us to offer those spots to other clients waiting to see us.

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To help us keep things running smoothly for everyone:

• Less than 24 hours’ notice or no-shows → Your deposit will be forfeited.

• More than 24 hours’ notice → Your deposit will be kept on file and applied to your next booking.

• Deposits are non-refundable, however they can be used towards any service or product in-clinic.

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Arriving on time

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Your appointment is carefully timed to ensure we can provide a calm, unhurried experience for you, while also running on schedule for other clients.

Arriving more than 10 minutes late may mean we need to shorten or reschedule your treatment, and in some cases, it will be treated as a no-show with the deposit forfeited.

Your understanding allows us to deliver the best experience possible — every client, every visit.
We can’t wait to welcome you to Skin Shore and create something beautiful, just for you.